Managed IT Services

As a Managed Services Provider, we can offer your company a comprehensive yet cost-effective solution for the ongoing management, support and maintenance of your entire technical infrastructure.

Want to know about our managed services pricing?

Our model is simple and easy to understand-We offer predictable and guaranteed IT results for a predictable monthly fee.

Our comprehensive and innovative approach to supporting your staff and infrastructure can address the concerns and frustrations you may be experiencing with the model currently used to support your organization.

Our typical service offering comprises all of the tasks, duties and responsibilities usually performed by an in-house Information Technology (IT) department. Our most frequently selected services plan is based on a fixed monthly fee that provides the additional benefit of predicable IT results. As such, the accurate budgeting and determination of your technology Return-On-Investment (ROI) costs is a fairly easy and straightforward process.

Also, we offer a variety of cost-effective pricing structures and managed IT service plans via our market leading managed services model. But, we also can customize a solution as we have a great deal of flexibility as to how our managed services may be procured.

No matter which Managed IT Services plan is chosen, our all-inclusive model is a great way for small and medium sized businesses to outsource their IT needs at a much lower cost than trying to build a comparable in-house IT support department.

Our managed services benefits can include:

  1. Greater peace of mind that comes from knowing we will proactively monitor your infrastructure desktops, servers and devices on an around-the-clock basis
  2. Single point of contact for all of your infrastructure and vendor management needs
  3. Single service provider versus multiple vendors
  4. Defined Services Level Agreement (for service delivery)
  5. Predictable service costs for budgeting purposes via our fixed price and unlimited IT support contracts
  6. Cost avoidance of building, maintaining and supporting an internal management and reporting systems and applications
  7. Considerably Lower Total Cost Ownership (TCO) with a more complete and comprehensive service coverage leveraging the best technology tools currently available in our marketplace.

As part of this comprehensive offering, we can craft a solution that comprises the following tasks:

 

  • Managed Voice Access and Networking
  • Managed Integrated Access
  • Managed IP Address Management
  • Managed Remote Access
  • Network, Desktop and Device Monitoring Services
  • Network Element Management
  • Network Management Services
  • Fault Performance Management
  • Configuration Management
  • Managed Router Services
  • Managed Server Services
  • Managed VPN / IP-VPN
  • Managed VoIP Service
  • Managed Wireless LAN (WLAN)
  • Asset Management
  • Managed Videoconferencing
  • Managed IP-PBX Applications
  • Hosted IP-PBX Applications
  • Managed Voice Security
  • Managed Firewall
  • Managed Intrusion Detection
  • Vulnerability Scanning
  • Incident Management
  • Anti-Virus, Malware and Spam Management
  • Secure Messaging to include E-mail
  • Threat Assessment Monitoring
  • Managed Business Continuity Service
  • Software and Hardware as a Service (SaaS)
  • Managed Video as a Service (MVaaS)
  • Hosted Video as a Service (HVaaS)
  • Managed Network and Endpoint Security

 

We offer these services via our managed services software to companies throughout the Kenya .

To discuss further on you Oracle products needs contact is on contact@alemantechnology.com

 

Al-eman brings together expert teams 'just in time' to deliver solutions for our clients. Each team is tailored to respond to the particular challenges involved. Teams comprise members of our ever-growing community of professional consultants.

+254 20 2250 4855

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